Location

V186, Gardenia Grove, Ramky Discovery City, Tukkuguda,Mankhal, Maheshwaram Mandal, Ranga Reddy District, Hyderabad, India,

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1. ABOUT US

Tuition HUB having its registered office at V186, Gardenia Grove, Ramky Discovery City, Tukkuguda, Mankhal, Maheshwaram Mandal, Ranga Reddy District, Hyderabad, India, is engaged in providing Online Tutoring Services for academic, non-academic for students from CBSE, ICSE, IB, SSC curriculum in the Indian or International educational scenarios (hereinafter referred to as “Company”).

The creator of this Privacy Policy ensures a steady commitment to Your privacy with regard to the protection of your invaluable information that you may share across this Website. This privacy policy contains information about the Website.

To provide You with Our uninterrupted use of the Website, We may collect and, in some circumstances, disclose information about you with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way Your information is collected and used.

Index:

This Privacy Policy shall be in compliance with the General Data Protection Regulation (GDPR) in effect from May 25, 2018, and any and all provisions that may read to the contrary shall be deemed to be void and unenforceable as of that date. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site. If you have any questions or concerns regarding this Privacy Policy, you should contact our Customer Support Desk at “contact@tuitionhub.co.in”.

ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED

HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATORS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.

INFORMATION WE COLLECT

We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information:

  1. Personal data including but not limited to Name, Mobile Number, Email ID, Address, Students required for tuition and Student Grade/Class.
  2. Information collected through permission derived by the Website for Location access, and storage permissions etc.
  3. Tracking Information such as, but not limited to the IP address of your device and Device ID when connected to the Internet. This information may include the URL that you just came from (whether this URL is on the Website or not), which URL you next go to (whether this URL is on the Website or not), your computer or device browser information, and other information associated with your interaction with the Website;
  4. Details of Website usage for analytics.

This privacy policy also applies to data we collect from users who are not registered as members of this Website, including, but not limited to, browsing behaviour, pages viewed etc. We also collect and store personal information provided by You from time to time on the Website. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:

  1. To enable the provision of services opted for by you;
  2. To enable the viewing of content in your interest;
  3. To communicate the necessary account and service-related information from time to time;
  4. To allow you to receive quality customer care services and data Collection;
  5. To comply with applicable laws, rules and regulations;

Where any service requested by You involves a third party, such information as is reasonably necessary by the Firm to carry out Your service request may be shared with such third party. We also do use your contact information to send you offers based on your interests and prior activity and also to view the content preferred by you. The Firm may also use contact information internally to direct its efforts for service improvement but shall immediately delete all such information upon withdrawal of your consent for the same through the ‘unsubscribe’ button or through an email to be sent to “contact@tuitionhub.co.in”.

To the extent possible, we provide You with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Website and opt-out of any non-essential communications from the Website.

Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.

OUR USE OF YOUR INFORMATION

The information provided by you shall be used to provide and improve the service for you and all users.

  1. To provide you with services on your request.
  2. For maintaining an internal record.
  3. For enhancing the Services provided.
  4. For maintaining record under the legal and statutory provisions.

For more details about the nature of such communications, please refer to our Terms of Service. Further, your data and Sensitive Personal data may be collected and stored by Us for internal record.

We use your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information and make further services available to you.

We will not sell, license or trade your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law.

Information collected via Our server logs includes users' IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our Website so that we can improve it and cater personalized content/ads according to their preferences.

HOW INFORMATION IS COLLECTED

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Firm to elucidate the purpose of collection of said personal information, pending the fulfilment of which you shall not be mandated to disclose any information whatsoever.

We will collect and use your personal information solely to fulfil those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfilment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

EXTERNAL LINKS ON THE PLATFORM

The Website may include advertisements, hyperlinks to other Websites or resources. We have no control over any other Website or resources or contents available on these other Websites, which are provided by companies or persons other than Us. You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, services/services or other materials on or available from such Website or resources. You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, services or other materials on, or available from, such Websites. These external third-party Websites and resource providers may have their privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to. We recommend that you enter the Website and review its privacy policy.

COOKIES

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. By continuing to browse the site, you are agreeing to our use of cookies. Cookies contain information that is transferred to your computer’s hard drive. You can set your browser to refuse all or some browser cookies, or to alert you when Websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. A list of the type of cookies we use is as follows;

  1. Strictly necessary cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website, use a shopping cart or make use of e-billing services.
    1. Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
    1. Functionality cookies. These are used to recognize you when you return to our Website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
    1. Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third-parties for this purpose.

Please note that third-parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website.

GOOGLE ANALYTICS

We use Google Analytics to help us to understand how you make use of our content and work out how we can make things better. These cookies follow your progress through us, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. This data is then stored by Google to create reports. These cookies do not store your personal data.

The information generated by the cookie about your use of the Website, including your IP address, may be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for us and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The Google Website contains further information about Analytics and a copy of Google's privacy policy pages.

GOOGLE ADSENSE

Google AdSense is a tool that allows Website publishers to deliver advertisements to site visitors in exchange for revenue calculated on a per-click or per-impression basis. To do this, Google uses cookies and tracking technology to deliver ads personalized to a Website user/visitor. In this regard the following terms are specified to the Users:

  1. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our Website or other Websites.
  2. Google's use of advertising cookies enables us and our partners to serve advertisements to you based on their visit to our Platform and/or other Websites on the Internet.
  3. You may opt-out of personalized advertising by visiting Ads Settings.
  4. All advertisements of third parties on our Website are for informative purposes only and neither the Website nor the Firm guarantees or bears liability for the authenticity of the advertisements.
  5. At no point will the Firm permit its competitors to advertise on the Website.
  6. You may visit the links in the advertisements at your own risk or choose to not accept the cookies permitting third parties to display their advertisements.

YOUR RIGHTS

Unless subject to an exemption, you have the following rights concerning your data:

  1. The right to request a copy of your data which we hold about you;
    1. The right to request for any correction to any personal data if it is found to be inaccurate or out of date;
    1. The right to withdraw Your consent to the processing at any time;
    1. The right to object to the processing of personal data;
    1. The right to complain about a supervisory authority.
    1. The right to obtain information as to whether personal data are transferred to a third country or an international organization.

Where you hold an account with any of our services, you are entitled to a copy of all personal data which we hold concerning you. You are also entitled to request that we restrict how we use your data in your account when you log in.

COMPLIANCES

Indian Compliances

This legal agreement is an electronic record in terms of the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the Indian Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This legal document is published in accordance with the provisions of Rule 3 (1) of the Indian Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008 that require publishing the Terms of Use and practices for access and usage of any functional Website.

GDPR Privacy Rights

The General Data Protection Regulation or GDPR gives certain rights to individuals in relation to their personal data. Accordingly, we are happy to offer transparency and access controls to help Users take advantage of those rights. As available, except as limited under applicable law, the rights afforded to individuals are:

  1. Right of access- the right to be informed of, and request access to, the data we process about you,
  2. Right to rectification – the right to request that we amend or update your data where it is inaccurate or incomplete,
  3. Right to erasure- the right to request that we delete your data,
  4. Right to restrict – the right to request that we temporarily or permanently stop processing all or some of your personal data,
  5. Right to object – the right to object to us processing your personal data on grounds relating to your particular situation. Along with the right to object to your personal data being processed for direct marketing purposes,
  6. Right to data portability – the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another part’s service,
  7. Right not to be subject to automated decision-making, the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

CONFIDENTIALITY You further acknowledge that the Website may contain information that is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point in time

OTHER INFORMATION COLLECTORS

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Website or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your personal information to others.

OUR DISCLOSURE OF YOUR INFORMATION

We may host surveys for survey creators for our Website who are the owners and users of your survey responses. We do not own or sell your responses. Anything you expressly disclose in your responses will be disclosed to survey creators. Please contact the survey creator directly to better understand how they might share your survey responses.

Information collected will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made thereunder or any other law for the time being in force.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Therefore, although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private. We do however assure you that any disclosure of your personally identifiable information shall be personally intimated to you through an email sent to your provided email address.

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:

  1. External Service Providers: There may be several services offered by external service providers that help you use our Website. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or permit them to collect information about you, then their use of your information is governed by their privacy policy.
  2. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

2.2. This Terms of Use supersedes all previous oral and written terms and conditions (if any) communicated to you.

2.3. Your accessing or using our Site, Application or Services by means of a computer system or a hand device or any other electronic means, in any manner whatsoever, including and not limited to visiting, surfing and copying, downloading, uploading of any content whether in text, numeric, drawing etc, shall mean that you have read, understood and have consented to be bound by our Terms of Use, without any modification.

ACCESSING, REVIEWING AND CHANGING YOUR PROFILE

You can review and change the information you submitted except Email ID. An option for facilitating such change shall be present on the Website and such change shall be facilitated by the User. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you believe that any information, we are holding on to you is incorrect or incomplete, or to remove your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.

SECURITY

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Firm. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed.

However, as effective as encryption technology is, no security system is impenetrable. Our Firm cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the Firm over the Internet.

SEVERABILITY

Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall not affect the remaining paragraphs of this privacy policy.

AMENDMENT

Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be on the Website. Any amendments to this Policy shall be deemed as accepted by the User on their continued use of the Website.

CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS

To withdraw your consent, or to request the download or delete your data with us for any or all our services at any time, please email to “contact@tuitionhub.co.in”.

CONTACT US

If you have any questions or concerns regarding this privacy policy, you should contact us by sending an e-mail to “contact@tuitionhub.co.inor by writing to us at:

M/s Tuition Hub Private Limited

Villa no 186, Gardenia Grove,

Ramky Discovery City, Tukkuguda,

Hyderabad, Telangana 501359, India.

5. APPLICABILITY

5.1. This Terms of Use applies to you whether you are:

5.1.1. A Tutor who has been associated with us or seeks to be associated with us as a Tutor for teaching Tuition HUB Learning Program to the student(s) (“Tutors”, “You” or “User”); or

5.1.2. A student or a parent or a legal guardian, using our Website (“You”, or “User”); or

5.1.3. Any person using Tuition HUB Learning Program (“You”, or “User”); or

5.1.4. Otherwise, a user of the Website (“you” or “User”).

5.2. This Terms of Use applies to your visit to and your use of the Website, as well as to all information provided by you on the Website at any given point in time.

6. PURPOSE OF THE WEBSITE

6.1. The Website of the Company is meant to provide information to the public about the -

6.1.1. Company.

6.1.2. the services and incidental services provided by the Company including without limitation, the information pertaining to the Tuition HUB Learning Program.

6.2. The Website facilitates the services rendered by the Company, and provides for, including and limited to the registration of the Tutors, parents/ legal guardians of the student(s) and the student(s), desirous of being part of the Tuition HUB Learning Program, on the Website.

6.3. The Website facilitates to create/ register an account with us for availing Tuition HUB Learning Program.

7. USE OF THE WEBSITE AND/OR LEARNING PLATFORM

7.1. Your access of the Website will solely be at the discretion of the Company.

7.2. The Company authorizes you to access the Website solely, to acquire information or enrol/ register or be part of the Tuition HUB Learning Program of the Company.

7.3. The Company reserves the right, at its sole discretion, to suspend/ prohibit/ restrict you from using /access the Website (or a part thereof) at any time, while the Company investigates complaints or alleged violations of this Terms of Use, or for any other reason, whatsoever, including but not limited to your misusing the Website in any manner.

7.4. The use of the Website is governed by the Company’s Privacy and other Policies which you hereby undertake to adhere to immediately upon first access of the website. The Company’s Privacy and other Policies set forth its standard practices regarding the collection, use and disclosure of personal information that it obtains about you in connection with the Services and such other issues as stated in such Policies.

8. USE OF THE ACCOUNT CREATED/REGISTERED ON THE LEARNING PLATFORM

8.1. Your access of the account registered on the Website, will solely be at the discretion of the Company.

8.2. You shall not allow any party other than yourself (or your children for whom the account is created/ registered in case you are a parent/ legal guardian) to use or have access to the account registered on the Website or disclose to any third party any content of the account registered on the Website.

8.3. Any violation of the term of the above-mentioned sub-clause will be viewed seriously by us and we reserve the right to take all action under this Terms of Use or under the law against you to prevent any illegal use, disclosure, or access by/ to you or any third party.

8.4. The Company reserves the right to accept or reject or suspend or put on hold, your registration on the Website/Learning Platform.

9. USER AGREEMENTS

9.1. By registering on the Website or contacting us through the Website, you represent that you are not a minor and legally entitled to contract under applicable law, and are not barred by any law, in any jurisdiction or bound by any agreement that restricts your right to accept the Terms of Use or use the Website/Learning Platform.

9.2. In the event you are a minor as per applicable law, or if you are barred by any law, in any jurisdiction or bound by any agreement that restricts your right to access the Website, you may not register or contact us through the Website, however, your parents/ legal guardian may contact us on your behalf provided they are compliant to clause 9.1.

9.3. You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Site, Application, Services, and Tuition HUB Learning Program.

9.4. You agree that you are not permitted under Regulation 3(2) of the IG Rules, and shall be bound to such Rules to the extent it is applicable to the Terms of Use, even if these Rules are not applicable to you, and will not host, display, upload, modify, publish, transmit, update, collect, store, or share any information that -

9.4.1. belongs to another person and to which you do not have any right;

9.4.2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;

9.4.3. harms minors in any way;

9.4.4. infringes any patent, trademark, copyright or other proprietary rights;

9.4.5. violates any law for the time being in force;

9.4.6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly false, offensive or menacing in nature;

9.4.7. impersonates or defames us or any other person;

9.4.8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer resource; and

9.4.9. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting to any other nation.

9.5. You are also prohibited from and you agree that you shall not be:

9.5.1. using the Site, Application, Services or Tuition HUB Learning Program for any commercial or other purposes that are not expressly permitted herein this Terms of Use;

9.5.2. using, copying, mirroring, framing, displaying Tuition HUB’s Website, Tuition HUB Learning Program or any content therefrom, without our prior written consent.

9.5.3. violating or attempting to violate the integrity or security of the Website;

9.5.4. transmitting any information on or through the Website that is disruptive or competitive to the provision of the services provided by the Company;

9.5.5. intentionally submitting on the Website any incomplete, false or inaccurate information;

9.5.6. using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website;

9.5.7. attempting to decipher, decompile, disassemble or reverse engineer any part of the Website;

9.5.8. copying or duplicating in any manner any of the information available from the Website; and

9.5.9. framing or hotlinking or deep linking any contents from the Website.

10. USER’s PERSONAL INFORMATION

10.1. To enroll/register or be part of the Tuition HUB Learning Program of the Company, you may be required to provide your name, age, mobile or phone number, and/or address; without limiting the generality of foregoing, you are required to provide accurate and complete information.

10.2. You hereby authorize the Company to

10.2.1. use your submitted information to contact you;

10.2.2. maintain a record of your queries, visit of the Website, and/ or feedback; and

10.2.3. use all submitted information by you in such manner, as we may deem fit or necessary.

10.3. User Submissions

You understand that when using the Website, you may be exposed to content from a variety of sources, and that the Company is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such content, and you agree and assume all liability for your use. You hereby do waive, any legal or equitable rights or remedies you have or may have against the Company with respect thereto.

11. TUTOR’s RELATED

11.1 Registering or signing up as a tutor on our platform is completely FREE.

11.2 The Company holds the right to ask for all relevant information from the tutors for verification purpose.

11.3 The Company may get the profiles of the registered and listed tutors verified by third party agencies for security purpose as needed.

11.4 All the payments for the registered tutors will be paid by Company through online mode. The Company will directly deal with students/parents in collection of the fee. Please note that no cash payment accepted either from student/ parents.

11.5 Tutors in no way are allowed to collect any payment/fee on behalf of the company or for themselves directly, until and unless directed to do so by the Company under special circumstances.

11.6 The Company will deduct a suitable proportion of the fee paid by the student(s)/parents and make the final payment to the tutor. This proportion will be conveyed to the tutor and may vary on a case-to-case basis on sole discretion of the Company. Any tutor violating these terms will be liable for legal action.

11.7 You are not eligible to register as a Tutor if you are a minor in accordance to the applicable law. By registering yourself as Tutor you represent that you are of legal age to form a binding contract under the applicable law.

11.8 You should be willing to conduct the sessions/classes digitally.

11.9 You have to provide certain information during registration process and ensure that the information provided by you in the registration form is complete, accurate and up to date.

11.10 You will not be considered as an employee of the Company at any stage while you are registered as Tutor.

11.11 Live Classes conducted on the Company Learning Platform will be recorded so that the sessions will be made available for the benefit of the students. These recorded session will become part and property of the Company.

11.12 Access to Company Learning Platform will be revoked once the tutor services are terminated.

11.13 A Tutor shall endeavour to support the Company in the marketing and promotion of the Company Learning Program, Suo moto or as desired by the Company for which You and Company may agree to certain incentives.

Facilitation for your registration by the Company

11.14 The Company shall allow and facilitate your registering as Tutor, only if You have provided to the Company certain information required, on the Website or otherwise, as may be stipulated from time to time. After the completion of the registration on the Website or otherwise by you and post evaluating and analysing your information, the representatives of the Company will contact You.

Obligations of the Tutor

11.15 You shall establish and maintain such facilities and such appropriate, relevant, accessible premises, if applicable, for running the Company’s Learning Program. 

11.16 You shall always make the arrangements of required devices (laptop, desktop, wifi etc., but not limited to these devices), seating arrangement for you to conduct the classes seamlessly. 

11.17 You shall always perform your obligations in professional, ethical, legal and socially responsible manner and shall not involve yourself in any act involving moral turpitude or any act which may give rise to anti-national feelings or discrimination based on caste, creed, sex or religion or involve in any act which may cause mental or physical injury to any of the students.

11.18 You undertake the responsibility of conducting interactive sessions with students and their parents/ guardians with the aim to facilitate an understanding of Company Learning Program and address all academic and non-academic queries / issues raised by the concerned person attending such interactive session to their satisfaction.

11.19 You shall not have any claim, whatsoever, on the content relevant to run the program, including worksheets, videos, software and any other learning material including the logo and brand name of the Company (“Content”) and shall not acquire any right, title or interest in or to the Intellectual Property.

11.20 You shall also endeavour to protect the confidential information and goodwill of the Company

11.21 You agree to fully indemnify Company from any claim, damage, loss, decree, order, judgment, expense, liability or financial obligation of any nature whatsoever arising out of your negligence, default, action, omission, breach of any applicable laws and any illegal conduct.

11.22 The Tutor is responsible for organizing a Parents Tutor Meetings (PTM) on a regular basis as specified by Company.

12. PARENTs/STUDENTs ENROLLED/SEEKING TO ENROL RELATED

12.1. Information to the Parent

12.1.1. The Company may make available the facility of enrolling Your child/children for Tuition HUB Learning Program after You have provided the Company information as required by way of a written / online application submitted to the Company (the “Information”).

12.1.2. You shall ensure that the Information provided by You in the Website's registration form or otherwise is complete, accurate and up to date.

12.1.3. If You provide any Information that is untrue, inaccurate, not current, or incomplete (or becomes untrue, inaccurate, not current or incomplete), or the Company has reasonable grounds to suspect that such Information is untrue, inaccurate, not current or incomplete, the Company has the right to refuse or cancel the enrolment of Your child.

12.2. Obligations of the Parent

12.2.1. The fee is payable in advance for the program duration.

12.2.2. You shall pay the tenure fees, as prescribed, in the designated account mentioned on the invoice. If You default in payment of the fees for a successive period of seven (7) days, the enrolment of the student shall stand cancelled and You/Your child will not be entitled to receive the benefit(s) under the Tuition HUB Learning Program.

12.2.3. You shall be responsible for the conveyance of the Your child/children to and from the premises used for teaching by Tutor to your own premises and vice versa, if applicable. The Tutor or the Company shall not hold any responsibility, whatsoever, with respect to such conveyance to and from the premises, in cases, where applicable.

12.2.4. You shall not have any claim, whatsoever, on the Content provided by the Company and shall not acquire any right, title, or interest in or to the Content.

12.2.5. Where a parent/ student is discontinuing with Tuition HUB Learning Program, access to the account, app etc shall be suspended.

12.3. Class Related

12.3.1. A class is defined as NO SHOW if the student has not joined the class within 10 minutes of the scheduled start time, the class may be cancelled, without any compensatory class and will be treated as a missed class, fully chargeable.

12.3.2. NO SHOWs are not entitled to a compensatory class. However, with a prior written notice of 12 hours communicated to Tuition HUB, Tuition HUB will help you reschedule the class.

12.3.3. For quality purposes, Tuition HUB will maintain a digital record of the class which will be property of Tuition HUB always and Tuition HUB reserve the right to analysis the recorded data for such purpose as may be deemed suitable for enhancement of the course, quality of teaching, class experience etc.

12.3.4. Depending on the tuition fee and the tenure, the student is entitled to get a maximum number of classes within the stipulated period.

12.3.5. For NO SHOW due to technical issues, Tuition HUB will arrange for compensatory classes if the student/guardian has reached out to the Tutor/ Tuition HUB’s help desk at least 3 hours before the scheduled classes. In case technical issues are experienced during or before the class hours, Tuition HUB will arrange for compensatory classes, if the reported issue is found true and is validated by Tuition HUB team.

12.4. Holidays and Pause Policy

12.4.1. Tuition HUB follows the state/central government holiday calendar and it will be reviewed from time to time. Public/National Holidays are deemed to holidays in Tuition HUB.

12.4.3. In case of a scheduled Holiday, the parent will need to avail pause unit and follow the policy applicable on rescheduling of any class.

12.5. Student Transfer/ Tutor Change Policy

12.5.1. A student transfer can happen under various circumstances such as unavailability of preferred time slots, request for change of Tutor, discontinuation of classes from a Tutor, Tutor pause, etc.

12.5.2. Tuition HUB on its sole discretion can transfer the student, with prior consultation from the student’s parent/guardian.

12.6. Refund of Student Fee

12.6.1. Tuition HUB Refund Policy allows refund of 100% of Student Fee on prorata basis, for unused classes,– during the tenure of the program enrolled by the student (For example – If the students enrolled for a 6 months tenure program on 1st of January for 48 classes and if the student applies for refund after 12 classes then the Company shall refund for the unused 36 classes which shall be claimed by the student on or before 30th of June which will be the tenure of the program).

12.6.2 The Company shall not be liable for any refund, if the student does not attend the allotted classes within the stipulated tenure and does not claim for refund within the said tenure.

12.6.3   Tuition HUB will request you to share your bank account details where it can transfer the refund amount and such other documents (for international students), as may be required, to process the refund. Once Tuition HUB has all the required information, Tuition HUB will process your refund for unused classes, within 7 working days.

13. TUITION HUB’s RIGHT AND OBLIGATIONS

13.1. General

13.1.1. The Company reserves the right to disable such information that is in contravention of Clause 9, upon obtaining knowledge by itself or having been brought to actual knowledge by an affected person or otherwise, in writing or through email about any such information as mentioned in Clause 9 above. The Company shall be entitled to preserve such information and associated records, as it may deem fit, for production to governmental authorities for investigation purposes.

13.1.2. The Company may disclose, or transfer information provided by you to its affiliates in other countries, and you hereby consent to such transfer. Please be informed that the SPI Rules only permit the Company to transfer sensitive personal data or information under the SPI Rules including any information, to any other body corporate or a person in India, or located in any other country, that ensures the same level of data protection that is adhered to by the Company as provided for under the SPI Rules, only if such transfer is necessary for the performance of the lawful contract between the Company or any person on its behalf and the user or where you have consented to data transfer.

13.1.3. The Company may in its absolute discretion, but without being under any obligation to do so, update, amend or supplement the information provided in the Tuition HUB Learning Program.

13.1.4. Tuition HUB may terminate your account or restrict your use of the Website for convenience at any time with or without providing you 30 days' notice via email to your registered email address or by any other means.

13.2. Tutor’s Related

13.2.1. The Company reserves the right to refuse Tutor to the new registrants without providing any reasons.

13.2.2. Any information provided by you is found to be untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company reserves the right to not register/ associate you as a Tutor or suspend/ terminate your association with Tuition HUB as a Tutor, as the case may be.

13.2.3. The Company shall provide content, branding as well as the learning material to the Tutor(s). Company reserves it right to charge for such services from Tutor(s).

13.2.4. The Company shall provide You with an online Tutor student interface through which You can upload student performances and other parameters required for assessing students. You will be responsible for maintaining the confidentiality of the account information required to login to the interface and are fully responsible for all activities that occur under account. The Company cannot and will not be liable for any loss or damage arising from Your failure to comply with these conditions, or otherwise.

13.2.5. The Company shall conduct regular training and interaction sessions with Tutor(s) for quality control.

13.2.6. All class logs will be evaluated, and Tutors will be given feedback. Tuition HUB reserves the right to transfer students to other Tutors in case of poor-quality metrics, disciplinary issues and any such factor which may impede in the attainment of successful learning outcomes of the student.

13.2.7. Any commercial arrangement between the Tutor and the parents/ guardians of the student outside of the parameters of the Tuition HUB agreement shall be viewed as a serious and material breach of the agreement inviting legal action and termination, apart from Tutor being liable for compensation and penalties payable to Tuition HUB.

13.2.8. To continuously improve the quality, Tuition HUB shall require Tutors to achieve proficiency badges or certifications for continued teaching privileges.

13.3. Parent’s Related

13.3.1. The Company shall provide the necessary support to the Tutor(s)s to enable an enriching experience for the students enrolled in the Tuition HUB Learning Program.

13.3.2. Subject to Article 17 below, any instance of misconduct or misdemeanour by the Tutor against You or Your child/children shall be reported to the Company and the Company shall take reasonable efforts to immediately suspend the association of the Tutor with the Company depending on the veracity of the complaint filed against the Tutor(s).

14. PAYMENTS

14.1. All payments hereunder shall be made into the bank account specified in writing on the Invoice.

14.2. For fee payments by the Student - We request all payments through the payment method provided in the Invoice. 

15. REFUNDS

15.1. The policy for refund of money (“Refund Policy”) is applicable only to

15.1.1. Fee submitted by Tutor(s) as mentioned in Clause 11.4.

15.1.2. Fee paid by Tuition HUB Student(s) as mentioned in Clause 12.6.

16. THIRD PARTY INFORMATION

The Website may provide information regarding third party website(s), affiliates, or business partners, contain links to their website/portals and/or any other information. Such information and links are provided solely for the purpose of your reference. The Company is not endorsing the material or any information on the Website, is not responsible for such errors and representation nor the Company is associated with it and you shall access these websites at your own risk. Further, it is up to you to take precautions to ensure that whatever links you select or software you download from the Website, is free of such items such as, but not limited to, viruses, worms, trojan horses, defects, and other items of a destructive nature.

17. INTELLECTUAL PROPERTY RIGHTS

All the intellectual property used on the Website (including the Content) by the Company, service providers or any third party shall remain the property of the Company, service provider or any other third party, as the case may be. You agree not to circumvent, disable, or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any materials or enforce limitations on use of the Website or the materials therein. The Website is protected to the maximum extent permitted by copyright laws, other laws, and international treaties. Content displayed on or through the Website is protected by copyright as a collective work and/or compilation, pursuant to copyrights laws. The materials on the Website or otherwise shall not be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted, or transmitted in any form or by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means.

18. REGISTRATION AND DATA PRIVACY

18.1. The terms “personal information” and “sensitive personal data or information” are defined under the SPI Rules, and are dealt in the Privacy Policy, which the User has the responsibility to read and understand the usage of such information by the Company.

18.2. The Company may in relation to the Website, collect information relating to the devices through which you access the Website, and anonymous data of Your usage. The collected information will be used only for improving the quality of the Website and to build new services. You hereby authorise and permit the Company to collect the aforesaid information.

18.3. Policy for NDNC

By using the Website and/or registering yourself at https://tuitionhub.co.in, you authorize us to contact you via email or phone call or sms and offer you our services, imparting product knowledge, offer promotional offers running on website & offers offered by the associated third parties, for which reasons, personally identifiable information may be collected. And irrespective of the fact that you might have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from Tuition HUB for the above-mentioned purposes till 365 days of your registration with us. This Privacy Policy covers Tuition HUB’s treatment of personally identifiable information that Tuition HUB collects when you are on the Tuition HUB site, and when you use Tuition HUB’s services. This policy also covers Tuition HUB’s treatment of personally identifiable information that Tuition HUB’s business partner shares with Tuition HUB. This policy does not apply to the certain Tuition HUB services, when you visit Tuition HUB pages, and when you enter promotions. Tuition HUB may also receive personally identifiable information from our business partners. When you register with Tuition HUB, we ask for your full name, contact no and email. Once you register with Tuition HUB and sign into our services, you are not anonymuous to us. Also, during registration, you may be requested to register your mobile phone and email id, pager, or other device to receive text messages, and other services to your wireless device. By registration you authorize us to send sms/email alerts to you for your login/otp details and any other service requirements or some advertising messages/emails from us.

18.4. The Website allows the Company to have access to registered Users’ personal email or phone number, for communication purposes.

18.5. The Company shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User to the Company or to any other person acting on behalf of the Company.

18.6. The User is responsible for maintaining the confidentiality of the User’s account access information and password if the User is registered on the Website. The User shall be responsible for all usage of the User’s account and password, whether or not authorized by the User. The User shall immediately notify the Company of any actual or suspected unauthorized use of the User’s account or password. Although the Company will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of the Company or others due to such unauthorized use.

18.7. If a User provides any information that is untrue, inaccurate, not current, or incomplete (or becomes untrue, inaccurate, not current or incomplete), or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to discontinue the right of the User to use the Tuition HUB Learning Program at its sole discretion.

18.8. The Company may use such information collected from the Users from time to time for the purposes of debugging customer support related issues.

19. NON SOLICITATION

19.1. You agree that without Tuition HUB’s prior written consent you shall not directly or indirectly or through any persons subject to your direction or control;

19.2. solicit or encourage any person to leave Tuition HUB or Tuition HUB Learning Program or other service of Tuition HUB or its Affiliates; or

19.3. otherwise divert or attempt to divert any business from the Company; or

19.4. interfere with the relationships between the Company and any of its customers, Tutors, suppliers or others with whom Tuition HUB have business relationships or otherwise.

20. RELATIONSHIP

The User acknowledges and agrees that the use of Company’s website or Tuition HUB Learning Program does not, and shall not be deemed to

20.1. direct or control the User generally or otherwise;

20.2. create or establish any employment, partnership, joint venture, principal-agent or any other such relationship, except as may be created or established by execution of a separate valid document in form of a Contract, Agreement or otherwise.

21. AUTHORITY FOR LIMITED USE

Subject to your compliance with these Terms, Tuition HUB grants you a limited, non-exclusive, non-transferable license to -

21.1. use the Website, Tuition HUB Learning Program or any services provided by Tuition HUB;

21.2. download and install Application on mobile handset or computer system or any other electronic means, solely for your own personal and non-commercial use.

22. LIMITATION OF LIABILITY

22.1. In no event, including but not limited to negligence, shall the Company, or any of its directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Website or the content, materials and functions related thereto (including the Content), even if such Protected Entity has been advised of the possibility of such damages. In no event shall the Protected Entities be liable for:

22.1.1. any content posted, transmitted, exchanged or received by or on behalf of any User or other person on or through the Website;

22.1.2. any unauthorized access to or alteration of your transmissions or data; or

22.1.3. any other matter relating to the Website.

22.2. In no event shall the total aggregate liability of the Protected Entities to a User for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from this Terms of Use or a User’s use of the Website exceed, in the aggregate the amount paid by the user in the three (3) month period prior to the event giving rise to the liability.

23. INDEMNITY

23.1. You hereby agree to indemnify and hold harmless the Company, its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from

23.1.1. your access to or use of the Website in any fraudulent manner;

23.1.2. your enrolment or attending of any course or any loss, damage, injury etc arising thereto to any person or otherwise;

23.1.3. violation of Terms of Use or Company Policies;

23.1.4. infringement, or infringement by any other user of your account with the Company; and

23.1.5. infringement of any intellectual property or other right of any person or entity. The Company will notify you promptly of any such claim, loss, liability, or demand, and in addition to your foregoing obligations, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

24. MODIFICATION

24.1. The Company may, at any time and without having to serve any prior notice to you, upgrade, update, change, modify, or improve the Website or Tuition HUB Learning Program or any part thereof in such manner as it may deem fit, and such upgrade, update, change, modify, or improve shall be deemed to be applicable from the time they are posted.

24.2. The Company may, at any time and without having to serve any prior notice to you, upgrade, update, change, modify, or improve the contents of the Terms of Use, in full or any portion thereof, for any reason, whatsoever, and at any time, and such upgrade, update, change, modify, or improve shall be deemed to be applicable from the time they are posted.

24.3. The Company also reserves the right to alter or remove any content from the Website without any notice and without any liability.

24.4. You are, therefore, requested to read the Terms of Use at regular intervals and it shall be your responsibility to be updated with the changes, modification, alterations so made.

24.5. Your use of the Website following any such modification constitutes your agreement to follow and be bound by the Terms of Use, so modified.

25. ASSIGNMENT

User shall have no right to assign or transfer any rights covered under this Terms of Use, by operation of law or otherwise, except by Tuition HUB’s prior written consent. Transfer of any terms of this Terms of Use, without Tuition HUB’s consent, will be null and of no effect. However, Tuition HUB reserve the right to transfer at its sole discretion any terms or every terms of this Terms of Use without restriction/obligation of any kind. This sub clause shall be bind and shall inure to the benefit of the parties, their successors, and permitted assigns.

26. SEVERABILITY

If any provision of this Terms of Use is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Terms of Use shall continue to be in full force and effect.

27. WAIVER

27.1. No provision of this Terms of Use shall be deemed to be waived and no breach excused unless such waiver or consent shall be in writing and signed by the Company.

27.2. Any consent by the Company to, or a waiver by the Company of any breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

28. FORCE MAJEURE

Not withstanding anything to the contrary contained herein, the Company shall not be liable for any delays or failures in performance resulting from acts beyond its reasonable control including, without limitation, acts of God, business slowdown, acts of war or terrorism, shortage of supply, breakdowns or malfunctions, interruptions or malfunction of computer facilities, or loss of data due to power failures or mechanical difficulties with information storage or retrieval systems, labour difficulties or civil unrest.

29. ANTI-BRIBERY AND ANTI-CORRUPTION

The User’s acknowledge and undertake that they are and shall always be in compliance with applicable Laws relating to anti-bribery and anti-corruption. They further represent and warrant that they shall not take any action that could result in liability for the Company and/or the Protected Person under any anti-corruption or anti-bribery laws.

The Users shall neither indulge themselves nor allow any other person to indulge into any kind of activities relating to corruption and bribery. They further shall promptly report to the Company any request received by such User for any undue financial or other advantage of any kind in connection to the Company or in connection to the clauses of this Terms of Use.

30. DISPUTE RESOLUTION AND GOVERNING LAW

30.1. This Terms of Use is published in compliance of, and is governed by the provisions of Indian law, including, but not limited to -

30.1.1. the Indian Contract Act, 1872;

30.1.2. the Information Technology Act, 2000 (the “IT Act”);

30.1.3. the rules, regulations, guidelines and clarifications framed under the IT Act, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”);

30.1.4. the Information Technology (Intermediaries Guidelines) Rules, 2011 (the “IG Rules”); and

30.1.5. the Consumer Protection Act, 1986.

30.2. This Terms of Use shall be governed by the laws of India and the parties submit to the exclusive jurisdiction of courts in Delhi.

30.3. In case of any dispute, the parties shall strive to resolve it with mutual Terms of Use, in the event the dispute persists, the dispute shall be referred to a sole arbitrator appointed with mutual consent between the parties and the matter shall be subject to the jurisdiction of Delhi. The Company shall not be liable for any damages, claims, losses, expenses, costs, obligations and liabilities, resulting from any fraudulent or illegal or unauthorized act of its employees or representatives in the performance of their duties.

30.4. Tuition HUB's rights granted hereby are cumulative and in addition to any rights it may have at law or equity.

31. DISCLAIMER

31.1. This Terms of Use does not alter in any way the terms or conditions of any other agreement you may have with us, or our subsidiaries or affiliates.

31.2. If you are using the Website on behalf of any other person or entity or otherwise, you represent and warrant that you are authorized to accept these terms on behalf of such person’s or entity's or otherwise, and that this Terms of Use shall be equally binding upon you and upon the person or the entity or otherwise on whose behalf you are using the site, application or services.

31.3. The Company, its employees and advisors make no representation or warranty and shall incur no liability to any person, including any User or Tutor, and such User and / or Tutor hereby waive all their respective rights against the Company, if any, under any law, statute, rules or regulations or tort, principles of restitution or unjust enrichment or otherwise for any loss, damages, cost, or expense which may arise from or be incurred or suffered on account of -

31.3.1. anything contained in the Terms of Use or on account of the Tuition HUB Learning Program or otherwise, including the accuracy, adequacy, correctness, completeness or reliability of the material provided by the Company and any assessment, assumption, statement or information contained therein or deemed to form part of Tuition HUB Learning Program;

31.3.2. any statement, action, deed of any nature committed by any User.

31.4. The Company accepts no liability of any nature, whatsoever, whether resulting from negligence, act of imposing corporal punishment on students, any event of physical or sexual harassment or otherwise howsoever caused by Tutor.

31.5. The Company collects, directly or indirectly, and displays on the Website, information, comments, experiences of the Tutors and the Users. Although the Company screens and vets the information and comments collected and /or submitted by the Tutor(s)s and the Users, it cannot be held liable and / or responsible for any inaccuracies or incompleteness represented from it, despite such reasonable effort. The Parties agree that the Company shall have no liability, whatsoever, in respect of any claim that may arise against any party consequently or in relation to any information, comments or statement of any Tutor and / or User which is posted on its Website.

31.6. The Company assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User’s equipment on account of User’s access to, use of, or browsing the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If a User is dissatisfied with the Website, User’s sole remedy is to discontinue using the Website.

31.7. The Website is provided to you on “As Is” basis. The Company hereby disclaims all representation(s) and/or warranty(ies), either express or implied, including without limitation, warranties of fitness for particular purpose, title, non-infringement. In addition thereto, the Company makes no representations, warranties or guarantees that:

31.7.1. this Website shall be free from any error, loss, destruction, damage, corruption, attack, viruses, interference, hacking, other security intrusion,

31.7.2. the use or results of the use of the Website (including all of its content) is or will be accurate, reliable, current, and/or uninterrupted, and the Company disclaims any liability relating thereto.

32. NOTICES

All notices and communications shall be in writing, in English and shall be deemed given if delivered personally or by commercial messenger or courier service or mailed by registered or certified mail (return receipt requested) or sent via email at contact@tuitionhub.co.in, with due acknowledgment of complete transmission to the following address: 186, Gardenia Grove, Ramky Discovery City, Tukkuguda, Hyderabad .

33. FEEDBACK, QUERIES & CONTACT INFORMATION

Feedback, Queries or comments about the Website, Tuition HUB Learning Program or any other services provided by the Company shall be directed to the Company at the email address: contact@tuitionhub.co.in

You may also contact the Company at contact@tuitionhub.co.in.